Sunday, September 20, 2015

People Risks and Red flags



PEOPLE RISKS AND RED FLAGS


RED FLAGS ASSESSMENT
1 – Not true of me/us/team
2 – Seldom true of me/us/team    
3 – Sometimes true of me/us/team
4 – Often true of me/us/team
5 – Very often true of me/us/team









1
Neglects to apply sound procurement practice
1
2
3
4
5
2
Does not consider budgets when authorising expenditure
1
2
3
4
5
3
Does not consider funding availability when committing to projects – over promises but under delivers because of insufficient funding
1
2
3
4
5
4
Undertakes budgeting purely as an administrative exercise and does not consider the alignment with strategic priorities
1
2
3
4
5
5
Constantly under or overspends on the budgets
1
2
3
4
5
6
Makes fruitless and wasteful expenditure
1
2
3
4
5
7
Is unable to compile financial reports timeously and in the expected formats
1
2
3
4
5
8
Allows role uncertainty and unclear outputs
1
2
3
4
5
9
Is insensitive to the needs and feelings of others, irrespective of race and gender
1
2
3
4
5
10
Does not treat others fairly and with respect – behaves in judgemental ways
1
2
3
4
5
11
Doesn’t provide feedback in any form – ignores poor performance of staff hoping that it will sort itself out
1
2
3
4
5
12
Only interacts with people/co-workers when the tasks to be undertaken are important to themselves
1
2
3
4
5
13
Are racially, gender and culturally intolerant
1
2
3
4
5
14
Is insubordinate to managers from different racial, gender or cultural groups because of their differences
1
2
3
4
5
15
Loses too many high performance people – demotivates previously good performers
1
2
3
4
5
16
Disorganised and doesn’t prioritise tasks.
1
2
3
4
5
17
Does not meet task deadlines
1
2
3
4
5
18
Appears to be constantly in “crisis” mode
1
2
3
4
5
19
Does not manage resources efficiently. Some people are over-burdened while others have little to do.
1
2
3
4
5
20
Fails to identify and deal with possible bottlenecks
1
2
3
4
5
21
Has a history of blown budgets or projects out of control
1
2
3
4
5
22
Unable to obtain buy-in on project outcomes/results
1
2
3
4
5
23
Is not aware of the external factors influencing service delivery, nor inclined to learn about them
1
2
3
4
5
24
Shows no interest in finding out how the municipality works
1
2
3
4
5
25
Focuses on their own area or fails to perceive the relationships between all parts of the organisation
1
2
3
4
5
26
Lacks knowledge of municipal legislation
1
2
3
4
5
27
Regards colleagues and subordinates as competitors and won’t share information, experience or knowledge
1
2
3
4
5
28
Does not use internal and external resources to build skills within the organisation
1
2
3
4
5
29
Avoids opportunities to learn new things
1
2
3
4
5
30
Does not comprehend the vulnerability and risk to organisation with high levels of attrition
1
2
3
4
5
31
Views informal knowledge sharing sessions as a waste of time
1
2
3
4
5
32
Disorganised and doesn’t prioritise tasks.
1
2
3
4
5
33
Does not meet task deadlines and exceeds budgets
1
2
3
4
5
34
Appears to be constantly in “crisis” mode
1
2
3
4
5
35
Does not manage resources efficiently. Some people are over-burdened while others have little to do.
1
2
3
4
5
36
Fails to identify and deal with possible bottlenecks
1
2
3
4
5
37
Never moves beyond what’s on the to do list
1
2
3
4
5
38
Are unable to match ideas to resources, generating expectations that cannot be delivered
1
2
3
4
5
39
Inconsistent application of policy
1
2
3
4
5
40
Fails to identify and deal with possible bottlenecks with policy implementation
1
2
3
4
5
41
Cannot see the bigger picture
1
2
3
4
5
42
Fails to consider the implications and consequences of policy changes
1
2
3
4
5
43
Displays an inability to match ideas to resources and generates expectations that cannot be delivered on
1
2
3
4
5
44
Perpetuates a single view of the organisation and where it must go
1
2
3
4
5
45
Unable to translate new policy into action plans
1
2
3
4
5
46
Procrastinates
1
2
3
4
5
47
Consistently fails to deliver on time and lacks expected quality
1
2
3
4
5
48
Talks about the negative – what can’t be done before considering what is do-able
1
2
3
4
5
49
Complacent and slow to respond 
1
2
3
4
5
50
Shows no interest in being productive
1
2
3
4
5
51
Slothful, Lacks urgency
1
2
3
4
5
52
Does not set challenging goals
1
2
3
4
5
53
Not interested in looking at new, more effective ways of doing things
1
2
3
4
5
54
Avoids personal responsibility, wriggles out of things and is evasive about ownership of issues
1
2
3
4
5
55
Prefers doing things the same way – sticks to their original approach regardless of circumstances and eventualities 
1
2
3
4
5
56
Charges off at pace and doesn’t consider “plan B”
1
2
3
4
5
57
Isolated and not in tune with setting the required expectations for the people
1
2
3
4
5
58
Uncomfortable with change
1
2
3
4
5
59
Avoids personal feedback
1
2
3
4
5
60
Cynical
1
2
3
4
5
61
‘Gets thrown off’ when things change
1
2
3
4
5
62
Seem comfortable serving out their time
1
2
3
4
5
63
Passes the buck and remove themselves from owning change in the organisation
1
2
3
4
5
64
Overreacts 
1
2
3
4
5
65
Volatile and unpredictable
1
2
3
4
5
66
Loses his/her cool and says or does things that he/she shouldn’t
1
2
3
4
5
67
Displays his/her emotions in an inappropriate way
1
2
3
4
5
68
‘Cracks under pressure’
1
2
3
4
5
69
Is overly sensitive and defensive when criticised
1
2
3
4
5
70
Unsettles others
1
2
3
4
5
71
Behaviour is dominated by self protection and evasiveness in the face of challenges
1
2
3
4
5
72
Are seen to take perks for themselves
1
2
3
4
5
73
Have people question their ethics, e.g. they use their status in an inappropriate way or are known to take short cuts or fudge the results
1
2
3
4
5
74
Are prone to talk and act in the way they think others want them to – “yes people”
1
2
3
4
5
75
Are driven by personal aggrandisement at the expense of public good
1
2
3
4
5
76
Have been caught out telling half truths or lies. Are spoken of as being devious.
1
2
3
4
5
77
Cannot determine right from wrong
1
2
3
4
5
78
Inconsistent
1
2
3
4
5
79
Not seen as having integrity
1
2
3
4
5
80
Procrastinates when having to deal with problems
1
2
3
4
5
81
Jumps to conclusions
1
2
3
4
5
82
Bases decisions on untested assumptions
1
2
3
4
5
83
Gets by with what knowledge they have – “learning is for others”
1
2
3
4
5
84
Investigates the surface only. Waffle, skirt around the issues or fall prey to “paralysis by analysis”
1
2
3
4
5
85
Decisions hijacked by emotions – act on prejudice and perceptions rather than fact
1
2
3
4
5
86
Cannot cope with ambiguity
1
2
3
4
5
87
Cannot see the ‘Bigger Picture’
1
2
3
4
5
88
Fails to consider implications and consequences of decisions
1
2
3
4
5
89
Tend to be aggressive rather than assertive – rely on   power/status/rules rather than persuasion
1
2
3
4
5
90
Tends to be bureaucratic 
1
2
3
4
5
91
Allows the organisation to become stale – continues to operate as it has in the past without consideration future trends and requirements
1
2
3
4
5
92
Over promises to the community/residents and under delivers – creates undue expectation
1
2
3
4
5
93
Generally unhelpful and uncaring
1
2
3
4
5
94
Doesn’t take responsibility and pushes problems to someone else
1
2
3
4
5
95
Unable to build rapport with people at all levels of the organisation – may be comfortable with managers and not able to relate to subordinates
1
2
3
4
5
96
Does not command respect and generally left out of discussions.
1
2
3
4
5
97
Shows difficulty in adapting to new political climates
1
2
3
4
5
98
Unable to detect the nuances of an interaction quickly enough to respond in a measured way
1
2
3
4
5
99
Tends to be aggressive rather than assertive – rely on power/status/rules rather than persuasion
1
2
3
4
5
100
Lacks consideration and sensitivity
1
2
3
4
5
101
Reacts inappropriately – loses “cool” in front of staff or appears out of control in public
1
2
3
4
5
102
Uses inappropriate  communication style (either too familiar or too formal) 
1
2
3
4
5
103
Unable to adapt to the situation
1
2
3
4
5
104
Cannot articulate ideas and opinions
1
2
3
4
5
105
Insensitive to individual differences
1
2
3
4
5
106
Comes across as aggressive rather than assertive
1
2
3
4
5
107
Struggles to be diplomatic, direct and polite
1
2
3
4
5
108
Doesn’t listen to what others are saying – is closed minded and will not hear
1
2
3
4
5
109
‘Rubs others up the wrong way’
1
2
3
4
5
110
Is not seen as approachable by other people – are reclusive
1
2
3
4
5
111
Unable to detect the nuances of an interaction quickly enough to respond in a measured way
1
2
3
4
5
112
Unable to grasp boundaries in relationships – shows familiarity or allows emotion to influence relationships 
1
2
3
4
5
113
Are unable to detect the nuances of an interaction quickly enough to respond in a measured way
1
2
3
4
5
114
Unable to build rapport with others easily
1
2
3
4
5
115
Tend to be aggressive rather than assertive – rely on power/status/rules rather than persuasion
1
2
3
4
5
116
Struggles to be diplomatic, direct and polite
1
2
3
4
5
117
Doesn’t listen to what customer – thinks that they know what the customer wants
1
2
3
4
5
118
‘Rubs others up the wrong way’
1
2
3
4
5
119
Is not seen as approachable by other people – are reclusive
1
2
3
4
5
120
Lacks consideration and sensitivity
1
2
3
4
5
121
Shows no concern for service excellence or customer satisfaction
1
2
3
4
5
122
Views customers as nuisances
1
2
3
4
5
123
Unconcerned about client feedback
1
2
3
4
5
124
Remains transfixed on operational issues and is not  able to highlight important issues from the detail
1
2
3
4
5
125
Displays an inability to match ideas to resources and generates expectations that cannot be delivered on
1
2
3
4
5
126
Perpetuates a single view of the organisation and where it must go
1
2
3
4
5
127
Cannot communicate a sense of where the organisation is heading
1
2
3
4
5
128
Constantly in need of direction
1
2
3
4
5
129
Unable to detect the nuances of an interaction quickly enough to respond in a measured way
1
2
3
4
5
130
Tends to be aggressive rather than assertive – rely on power/status/rules rather than persuasion
1
2
3
4
5
131
Not a person that people want to be with or work with
1
2
3
4
5
132
Appears unsure of himself or herself
1
2
3
4
5
133
Not seen as having integrity
1
2
3
4
5
134
Unable to gain respect from others
1
2
3
4
5
135
Cannot deal effectively with conflict
1
2
3
4
5
136
Unable to employ effective negotiation strategies
1
2
3
4
5
137
Not viewed favourably by senior management
1
2
3
4
5
138
Struggles to be diplomatic, direct and polite
1
2
3
4
5
139
Doesn’t listen to what others are saying
1
2
3
4
5
140
‘Rubs others up the wrong way’
1
2
3
4
5
141
Not seen as approachable by other people – are reclusive
1
2
3
4
5
142
Doesn’t know what motivates other or how to motivate them
1
2
3
4
5
143
Lacks interest in developing others
1
2
3
4
5
144
Views mentoring/coaching as a ‘chore’
1
2
3
4
5
145
Is impatient with others
1
2
3
4
5
146
Lacks interest in understanding the individual  and issues that may impact performance
1
2
3
4
5
147
Too task oriented
1
2
3
4
5
148
Does not provide positive feedback
1
2
3
4
5
149
Seen as unapproachable by others
1
2
3
4
5
150
Regards colleagues as competition and won’t help
1
2
3
4
5
151
Can’t gain commitment from others to do things conjointly or is contemptuous of cooperative endeavour
1
2
3
4
5
152
Prefers to work on his/her own
1
2
3
4
5
153
Insensitive to diversity issues
1
2
3
4
5
154
Breaks commitments and promises
1
2
3
4
5
155
Unreliable
1
2
3
4
5
156
‘Rubs others up the wrong way’
1
2
3
4
5
157
Shows a lack of consideration for others
1
2
3
4
5
158
Cannot deal with conflict – tends to be afraid of debate and/or reacts at a personal level using language which hurts others
1
2
3
4
5
159
Unable to resolve difficult issues constructively - perpetuates feuds within the team
1
2
3
4
5


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